SHIPPING / DUTY / PAYMENT

Shipping

All orders are shipped by FedEx, DHL, or Vietnam Post. Handling shipping generally takes about a week – please refer to the product sale page for the shipping date.
Shipping and handling fees are included in each invoice and are paid by the buyer.
Please, do not use a PO box or have us ship to a military address, a restricted area, a naval port, and/ or Jurong island, all carriers on earth refuse to ship to these areas.
If an item is lost/damaged during shipping, we’ll do everything we can to resolve the situation. In many cases, that means sending a new product to the buyer at no additional cost.

Taxes, Duties & Tariffs

All international buyers will need to pay import taxes, duties, and tariffs (if any) according to your country’s governing laws in order to clear customs. Artkey shall not be held responsible for any delays caused by customs payments.

Payments Methods

We only accept PayPal. We Apologize for only accepting this one payment method but it makes it easier for us to track your payment.